Fee setting, treatment planning, patient communication and consent – 21-22 May 2021

The aims of this course are to teach the basics of patient-centred case management for practice owners and their teams and give associate colleagues realistic understanding of the time and costs associated with fee setting and providing high level dental care in private practice.

Delegates will learn how to:

Determine practice overheads and targets and thus calculate time-related costs
How to ensure that sufficient patient data is collected before and during a new patient consultation as efficiently as possible
Collect and collate data for treatment planning purposes
Understand the real costs of time spent when treatment planning and communicating with our patients outside surgery hours to ensure a better work-life balance
Understand the basics of the consent process and GDC standards and therefore ensure that the communication and consent process is valid
Streamline the documentation, communication and consent process using modern GDPR-compliant methods including secure form design and digital signing of documents in order to save time and energy and prevent miscommunication when maintaining records.

The course will mainly concentrate on the use of Exact Dental management software (Software of Excellence), Cognito online forms, Adobe Acrobat and Adobe Sign and touch on the role of Adobe Photoshop / Adobe Bridge and Microsoft PowerPoint. However the principles are applicable to other comparable software packages.

Day 1

9.00am

The costs of a modern dental practice – day, week, month, year,  5 year plans

The new patient consultation – preparation and information collection / form design / patient communication and welcome and the role of the treatment co-ordinator

Coffee

Minimum data collection during the consultation process – clinical examination, photography, radiography, checklists

1.30pm

Data collation, treatment planning and fee setting for principals and associates (with coffee break)

5.00pm End

Day 2

am

Treatment planning details and the thought process. Explanations and estimates on SOE – Software of Excellence (Exact)

The report, treatment plan and estimate – document generation and patient communication – how much detail is enough / too much?

pm

GDC standards, the UK consent process

4.30pm End and CPD certificates

12 hours of lectures and subject based discussions

Interactive problem solving, scenario reflection

Practical time-related exercises based on real-life planning scenarios and examples of fee setting

The delegates will need to be thinking and planning and communicating on their feet and audience participation will be required!

Full printouts of the course will be provided.

Course Days:

Day 1 – British Dental Association, 64 Wimpole Street, London W1G 8YS

Day 2 – The London Centre for Implant and Aesthetic Dentistry (LCIAD), 28 Wimpole Street, London W1G 8GW

Google maps location:

Accommodation near LCIAD map:

Delegates need not bring anything to the course apart from an active mind open to debate!

Type of CPD (A,B,C or D) based on GDP Enhanced CPD development outcome requirements

Development outcomes in bold

A
Effective communication with patients, the dental team and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk.

B
Effective management of self and effective management of others or effective work with others in the dental team, in the interests of patients, providing constructive leadership where appropriate.

C
Maintenance and development of knowledge and skill within your field(s) of practice.

D
Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first.

12 hours of CPD

First time running as stand-alone course in 2021.

All delegates are encouraged to bring a practice manager or TCO – a dental surgeon and TCO or PM from the same team attend for only £100 more than one delegate.

The course is restricted to 7 dental surgeons and their team member (15 total).

Lunch and teas / coffees will be served each day and your dietary requirements can be indicated on the accompanying booking form.