A course centred around fee setting for any dental surgeon, treatment co-ordinator or practice manager. If you find that the time taken to collect and analyse data, reach a diagnosis, plan a case and then report and cost treatments for your patients takes a large amount of your time outside the practice this is for you. This course is about streamlining the consultation process, complying with regulatory requirements and aspiring to best practice documentation. There are tips on treatment planning both small and large cases and costing treatment in real-life based on your own practice expenses. Based on 20 years of experience as a practice owner, this course may just change the way you work for good.
The aims of this course are to teach the basics of patient-centred case management for practice owners and their teams and give associate colleagues realistic understanding of the time and costs associated with fee setting and providing high level dental care in private practice.
Delegates will learn how to:
Determine practice overheads and targets and and thus calculate time-related costs
How to ensure that sufficient patient data is collected before and during a new patient consultation as efficiently as possible
Collect and collate data for treatment planning purposes
Understand the real costs of time spent when treatment planning and communicating with our patients outside surgery hours to ensure a better work-life balance
Understand the basics of the consent process and GDC standards and therefore ensure that the communication and consent process is valid
Streamline the documentation, communication and consent process using modern GDPR-compliant methods including secure form design and digital signing of documents in order to save time and energy and prevent miscommunication when maintaining records.
The course will mainly concentrate on the use of Exact Dental management software (Software of Excellence), Cognito online forms, Adobe Acrobat and Adobe Sign and touch on the role of Adobe Photoshop / Adobe Bridge and Microsoft PowerPoint. However the principles are applicable to other comparable software packages.
The costs of a modern dental practice – day, week, month, year, 5 year plans
The new patient consultation – preparation and information collection / form design / patient communication and welcome and the role of the treatment co-ordinator
Minimum data collection during the consultation process – clinical examination, photography, radiography, checklists,
Data collation, treatment planning and fee setting for principals and associates (with coffee break)
Treatment planning details and the thought process. Explanations and estimates on SOE – Software of Excellence (Exact)
The report, treatment plan and estimate – document generation and patient communication – how much detail is enough / too much?
GDC standards, the UK consent process
4.30pm End and CPD certificates
12 hours of lectures and subject based discussions
Interactive problem solving, scenario reflection
Practical time-related exercises based on real-life planning scenarios and examples of fee setting
The delegates will need to be thinking and planning and communicating on their feet and audience participation will be required!
Full printouts of the course will be provided.
Delegates need not bring anything to the course apart from an active mind open to debate!
Type of CPD (A,B,C or D) based on GDP Enhanced CPD development outcome requirements
Development outcomes in bold
Effective communication with patients, the dental team and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk.
Effective management of self and effective management of others or effective work with others in the dental team, in the interests of patients, providing constructive leadership where appropriate.
Maintenance and development of knowledge and skill within your field(s) of practice.
Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first.
12 hours of CPD
First time running as stand-alone course in 2020.
All delegates are encouraged to bring a practice manager or TCO – a dental surgeon and TCO or PM from the same team attend for only £100 more than one delegate.
The course is restricted to 7 dental surgeons and their team member (15 total).
Lunch and teas / coffees will be served each day and your dietary requirements can be indicated on the accompanying booking form.
Dr Koray Feran